Why PIMS?
Built-In Accounting
A fully automated accounting system is fully integrated directly into PIMS, allowing it to act as a combination bookkeeper and accountant. The accounting side of PIMS allows for recurring billing, mailing or emailing statements, assessing finance charges, and more.
Inventory Management
With over 10,000 total functions available, PIMS reduces labor by integrating intuitive purchasing options and allowing businesses to manage multiple locations easily. Integrated purchasing, creating Purchase Worksheets, and API functionality are just a few of the functions available–allowing you to easily manage multiple locations and increase profitability.
GSX Integration
Streamline the service repair order process by creating and processing service orders, without the need to touch GSX. PIMS talks directly with the GSX API, allowing you to check warranty status, order GSX parts, bulk receive parts, update GSX repairs, reconcile GSX invoices, and more.*
*Those approved for AppleCare Connect will be able to auto-enroll AppleCare directly from PIMS.
CRM Capabilities
- Track all communications with customers in one central location
- Track time spent with customer and bill for the time
- Schedule follow up calls
Sales/Invoicing
- Create quotes, orders, and invoices that will flow through the entire system with ease
- Create quotes that are time-bound
- Easily see what profit is being made on each sale
- Discount individual line items or the entire invoice
- Take deposits
- Every invoice has an associated sales journal record. As each invoice is posted, income, cost of goods, inventory, un-deposited funds, and sales tax are all updated immediately
Service Module
- Track all repairs by customer or company
- Track repair history by serial number
- Take deposits on repairs before the work is done or parts are ordered
- Hold items that will be used for repairs so that stock can be replenished without waiting for the repair to be turned into an invoice
Other Features
- Point of Sale
- Quotes and Sales Orders
- Inventory Control
- Accounting
- Purchasing and Receiving
- RMA Processing
- Gift Card Processing
- Customer Management
- Job Tracking
- Service and Repair
- Unlimited Pricing
- Unlimited Reports
- Serial and Lot Numbers
- eCommerce
- Multi-Location Environment
- Import and Export